Domestic Shipping Information

Domestic Shipping

Orders received by 2PM CST usually ship the same business day. Shipping cost is determined by weight. Domestic Orders above $1500 ship free, otherwise there is a flat-rate cost of $21.50.

No sales to the General Public.

Returns

All merchandise must have prior approval before being returned. Merchandise cannot be returned if it has been used or shows signs of used. Custom or Special Orders cannot be returned for credit. Items ordered in error within two weeks from the date of invoice will be exchanged free of charge if resalable. Credit will be applied to customer account. Quantities that exceed monthly average cannot be returned. NO CASH REFUNDS.

Restocking Charge

Up to 30 Days - No Charge
21 to 90 Days - 25% Charge
Past 90 Days - No Returns Accepted.

Guarantee

Humane Restraint Co., Inc. will guarantee and replace or repair any product due to defects in material and workmanship.

Purchase Orders

We accept Purchase orders. Purchase orders should include an authorized signature, Your first order opens your account. Just fax in your order to 608-849-6315 and it will usually ship right away!

Quantity Sales

For quantity sales to agencies and dealers, please call or email for a price quote.

Dealer Inquiries

Please contact us at schultz1@humanerestraint.com